As a manager, do you understand the importance of trust and communication related to Team Wellness?

Trust and good communication are important across all parts of a business, yet they are not easy to build or maintain. There is no uniform application or approach.

Building strong relationships varies from person to person, team to team, and even generation to generation. At the core of trust and good communication is focusing on and providing for all individuals in your team.

Building trust takes time and consistent actions. Good communication involves lots of listening and hearing what is being communicated. Actively listen to the message and not just hear words.

If a staff member is hurting or struggling at work for whatever reason, the first step to keeping them out of continuous high-stress mode is to create an environment that allows them to talk to their manager, who can then plan how to support them.

A safe and healthy work environment will help staff navigate what impacts them. It will also enhance their performance, which will positively impact the whole team’s well-being and performance.

If you want to know more about this, attend the Day 2 “Keeping my Team Well” session at the Āpōpō Congress, a practical workshop for managers.

Ross Waugh

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