COVID-19 Notification Letter for our Clients

Waugh Infrastructure response to COVID-19

Due to the ongoing situation around the outbreak of COVID-19, Waugh Infrastructure is actively monitoring advice from relevant authorities and taking steps to ensure our clients and our team are supported and safe.

The health, safety and well-being of our team, our clients, and our communities is our top priority.

As the situation changes, we will proactively respond in an informed, sensible and balanced way, taking the advice of relevant authorities into account.

What does this mean for your projects?

We are mindful the current situation may impact your projects and our team. We will keep you updated as the situation unfolds as best as we can.

Waugh Infrastructure Risk Mitigation Changes

In the short-term, Waugh Infrastructure has made the following changes to minimise risk and ensure continuity of operations:

• Self-isolation: All team members returning from overseas travel must follow government advice to self-isolate for 14-days. We are also asking team members who have been in close contact with someone who has recently returned from overseas to also follow this protocol to manage risk. Team members who have cold or flu-like symptoms or are concerned they have been exposed to a person who has a confirmed Coronavirus diagnosis have been asked not to attend the workplace. Ross is currently working from home in self-isolation after working in Manila last week.
• Staff register: We are maintaining a register of all team members who are self-isolating to ensure their return to work is actively monitored and managed.
• Working from Home: All our team are equipped and able to work from home if required. All our critical and day to office systems are deployed on the internet ‘cloud’ so we can work seamlessly and uninterrupted from any location.
• Meetings: Where practical, our team are encouraged to conduct client and team meetings by phone or video conference rather than in-person.
• Travel: All non-critical domestic travel for work is suspended. In line with New Zealand Government advice currently, all international travel is banned.
• Visitors: We recommend scheduling meetings via phone or video conference. Should we move to a working-from-home arrangement and our offices close, notifications will be made via social media, our website and email.
• Hygiene and social contact: All our team have been briefed on the need for enhanced personal hygiene. We are all practising social distancing as standard protocol.
• Mental Wellbeing: We acknowledge the current situation has caused increased anxiety for many people. All our team and their families have access to free counselling if required.

In the short term, we expect project delivery will continue as normal. If you have questions, please contact:

• Ross Waugh, Director
• Grant Holland, Senior Consultant
• Jen Fox, Senior Consultant

Tel: (+643)-686-6994 or 0800 4 WAUGH or CLICK TO EMAIL US

We look forward to continuing to serve you and your communities during this challenging time.

Regards,

ROSS WAUGH